CalArts Privacy Policy

Effective Date: March 25, 2026

California Institute of the Arts, a California nonprofit public benefit corporation, including without limitation the Roy and Edna Disney/CalArts Theater (REDCAT), and its affiliates and partner organizations (collectively, “CalArts”, “we”, or “us”), is committed to protecting your privacy and security. We want you to understand how we collect and use information from our websites, mobile applications, and other platforms (collectively the “Sites”) as well as through our related services (together with the Sites, the “Services”). We respect your right to privacy when you use our Services, communicate with us electronically, and otherwise provide us with your Personal Information. We have developed this Privacy Policy to inform you of how we handle the Personal Information you provide us.

By using the Services, you agree to the terms of this Privacy Policy and the Terms of Use linked at the bottom of any of the Sites. Whenever you submit information to CalArts, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our Services and please do not submit any Personal Information to us through a mobile device or otherwise.

CalArts complies with the Family Educational Rights and Privacy Act (FERPA) as it pertains to student records (“Student Records”). FERPA allows for the release of specified directory information at the discretion of CalArts. However, we will not disclose your Student Records without your explicit consent, except to school officials with a legitimate education interest. For more information about your rights under FERPA, please review the CalArts FERPA policy.

I. Information We Collect 

“Personal Information” refers to any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual.

Specifically, we may collect and process the following information about you: 

• Registration information, including:
• Your name
• Email address
• Phone number
• Social Security number
• Date of birth
• Employer information
• Program information
• Mailing address
• Demographic information
• Payment Information. When you add a credit card or payment method to your account, a third party processor receives your card information. CalArts does not store full credit card information on our servers.
• Communications. We may keep a record of any correspondence and any information provided.

For information on retention, please see the CalArts Data Retention Policy 

We may also collect Personal Information automatically using various tracking technologies, such as cookies, on our Sites. The information collected by these tracking technologies may include IP address, geolocation, referring URL, device ID, web browser characteristics, and date and time of activity. See further information in the section below.

If you provide us with Personal Information relating to other individuals, you warrant that you have the authority to do so, and, where required, have obtained the necessary consent, and acknowledge that it may be used in accordance with this Privacy Policy.

II. Online Tracking Technologies
We use cookies and similar technologies such as tracking pixels and web beacons (collectively referred to as “cookies”) to collect user activity information, including your browsing activities and preferences. We may use the following types of cookies:

• Performance and Functionality Cookies. These cookies are used to enhance the performance and functionality of our Sites but are nonessential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
• Analytics and Customization Cookies. These cookies collect information that can help us understand how our Sites are being used. This information can also be used to measure effectiveness in our marketing campaigns or to curate a personalized Site experience for you.
• Advertising Cookies. These cookies are used to make advertising messages more relevant to you. They prevent the same ad from continuously reappearing, ensure that ads are properly displayed for advertisers, and in some cases select advertisements that are based on your interests.
• Social Networking Cookies: These cookies enable you to share our website’s content through third-party social networks and other websites. These cookies may also be used for advertising purposes.

Some internet browsers have “Do Not Track” or “DNT” features which, when turned on, send a signal to a website that the individual visiting the website does not wish to be tracked. Such browser features and industry standards are not uniform, so our Sites do not respond to DNT signals, but you can control your cookie preferences in the settings of your Internet browser. Please note that if you block or reject cookies on our Sites, some functionality of the Sites may be limited.

III. Information Use 
We process Personal Information for a variety of purposes, including to:

• Respond to your questions and communicate with you.
• Solicit feedback.
• Operate, manage, and provide our Services and maintain records.
• Provide, develop, improve, and maintain our Services.
• Advertise and promote our Services, including by contacting you to market services and topics that may be of interest to you, or otherwise provide you with news, announcements, or updates.
• Collect and analyze information about characteristics and behavior of visitors to our Sites.
• Undertake quality and safety assurance measures and conduct risk and security controls and monitoring.
• Detect and prevent fraud and perform identity verification.
• Perform accounting, audit, and other internal functions, such as internal investigations.
• Comply with law, regulation, legal process, and internal policies.
• Exercise and defend legal claims.
• For any other purpose you may agree to at or before the time your Personal Information is collected.

We may also aggregate and/or anonymize Personal Information and analyze that data for statistical, research, or any other purposes permitted by law. 

IV. Information Disclosure

We disclose Personal Information in the following ways:

• To affiliates and subsidiaries within our corporate family.
• To contractors CalArts uses to support our business (such as fulfillment services, technical support, and delivery services), in which case we will require such third parties to agree to treat it consistently with this Privacy Policy and use it only for the same purposes.
• To third-party marketing, advertising, analytics, and social media companies, who may process Personal Information for their own purposes.
• To respond to law enforcement requests or where required by applicable laws, court orders, or government regulations;
• To third parties as deemed necessary to comply with legal requirements or to establish or exercise our legal rights to defend against legal claims; or
• When we believe it is necessary to share information to assist in an investigation regarding, or to prevent, illegal activities, suspected fraud, or potential threats to the safety of any person.

V. Your Communication Choices

You may opt-out of receiving email marketing communications from us by clicking the unsubscribe link included in our emails or by contacting us. Please note that we may still send you transactional and administrative emails even if you opt out of marketing communications.

You may opt-out of receiving automated text message marketing communications from us by replying “STOP” to the message or contacting us. Please note that we may still send you transactional and administrative text messages even if you opt out of marketing communications. 

Based on where you live, you may have additional rights regarding your Personal Information (see further information in the Your Privacy Rights section below).

VI. Your Privacy Rights

Depending on your state of residency, you may have certain privacy rights, such as the right to request access, correction, or deletion of your Personal Information, subject to certain exceptions. To exercise your rights, please contact us using the information below. 

VII. Information About Children

The Sites are not intended for children under the age of 13. We do not knowingly collect personally identifiable information via the Sites from visitors in this age group.  If you believe that we have unintentionally collected Personal Information about your child, you can contact us by mail or email as described below.

VIII. Security

To prevent unauthorized access, maintain data accuracy, and to ensure the appropriate use of information we gather about you, we have taken commercially reasonable steps to protect the integrity of CalArts systems, platforms, and services and the information contained within.  

IX. Links to Other Websites

The Sites may contain links or references to other websites to which this Privacy Policy does not apply. We encourage you to read the Privacy Policy of every website you visit.

X. Changes to this Policy

This Privacy Policy is subject to change without notice. If CalArts makes any changes to this Policy, we will change the “Updated” date below. We encourage you to review our Privacy Policy whenever you access this site to stay informed about our information practices and the ways you can help protect your privacy. 

XI. How to Contact Us

If you have questions or issues regarding CalArts’ privacy practices or policies, please contact us by email at privacy@calarts.edu or at:

California Institute of the Arts
Attn: Privacy Officer / IT
24700 McBean Parkway
Valencia, California 91355